Recent Posts by Michelle Travis

 
Michelle Travis leads the marketing division of FNTS, utilizing leading-edge tools to share FNTS’ customized solutions and best-in-class technology with growing audiences at organizations across all industries. She works to share the story of FNTS – from sharing the news on innovative product offerings and new features to FNTS’ work as a respected global technology leader, providing managed services and IT solutions to help businesses maintain ongoing success. As Marketing Director, Michelle’s objective is to drive FNTS’ go-to market approach through brand strategy, channel partner marketing, corporate communications, digital, and creative, connecting clients and prospects with FNTS subject matter experts’ solutions to accelerate revenue growth. Michelle brings more than a decade of marketing business-to-business experience in the technology and payment acceptance industries. Her past experiences include national account management of fortune 500 companies, managing national print and direct mail campaigns and operations for a leading payment processing provider and implementing a cross-sell program promoting services across multiple business units to drive revenue. Michelle has been a mentor for youth for more than a decade in the Omaha metro area and is involved in promoting women in technology efforts and programs to encourage young girls to pursue careers in IT. Michelle earned her Bachelor’s degree in Marketing Management from Bellevue University and is certified in both Inbound and Email Marketing through HubSpot Academy.
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New Year, new you?

Did you follow through on your New Year's resolution from 2015? How about the year before that? And year before that? For many people, the answer is likely no, they weren't able to follow through. According to an article published by Forbes, that's not uncommon, as only roughly 8% of those who make resolutions actually follow through on them. 

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Happy Holidays from FNTS!

The holidays present us with a time to surround ourselves with those we loves. Be it immediate family, distant relatives, or even friends, it's a special season filled with loved ones. Before the First National Technology Solutions (FNTS) staff have visions of sugar plumbs dancing in their heads over the holidays, we wanted to wish you a warm season's greeting. From our family, to yours, happy holidays!

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A time to be thankful

"There is always something to be thankful for." Whether it be loved ones, a warm meal, or even watching football on a windy day in the fall, it helps now and then to appreciate the blessings in life. Lucky for us, Thanksgiving provides us with the opportunity. Before millions across the nation sit down for a feast with family, we'd like to offer a thank you of our own. We want to extend our thankfulness to you, the customer. Thank you for your contributions and interactions with First National Technology Solutions, and thank you for helping us improve ourselves. May your Thanksgiving be filled with love, family, and of course, plenty of turkey.

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How one top-rated bank uses technology to meet customer demands

As the top-rated bank in southern Wisconsin and northern Illinois, Blackhawk Bank focuses on providing exceptional customer service and superior financial products, while also allowing its customers and employees to benefit from the latest technologies. Throughout its rich history, Blackhawk Bank has gone through several expansions, mergers and acquisitions – all while maintaining a powerful partnership with First National Technology Solutions (FNTS).

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Security Breaches Costing Organizations Thousands

There is no compromise when it comes to security.  First National Technology Solutions is unique to the managed services industry because they offer security services to organizations who might not be at the point of outsourcing but require stringent security standards and industry compliant regulations. 

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Cloud Myths Uncovered

A widely held but false belief or idea, otherwise known as a myth.  Even though myths are untrue they are sometimes the hardest believe to dispel and prove wrong.  As the evolution of cloud technology has grown into the IT phenomenon it is today many myths have come to fruition, and here are a few. 

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Linux, Unix, LPARs, Oh my!

I remember it like it was yesterday, my first day at First National Technology Solutions (FNTS).  Coming from the credit card processing industry I was excited to learn about IT and managed services.  I attended the Monday morning staff meeting and about 10 minutes into it, I suddenly wondered to myself, "are they speaking English?"  What is this LPAR, OS, Unix, Linux verbiage and what does it mean? And words I thought I knew the meaning of, don't mean the same in the world of IT.  

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Happy New Year

With 2016 just days a way and 2015 coming to an end I wanted to take a moment to reflect on the past year.  From becoming a Cisco certified cloud and managed services partner to launching Microsoft SQL as a Service and platform as a service (PaaS), it has been a very busy year and I know there is more to come in 2016.  However it goes above and beyond product launches and certifications - it is the people we partner with that makes our year truly successful.  Our customers, business partners. vendors and employees - all a crucial part of First National Technology Solutions' success.  

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Happy Holidays

A special holiday greeting to all of our followers, customers and partners.  The staff at First National Technology Solutions wishes you a happy holiday season.

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3 Benefits of Cloud You May Not Know About

When cloud first hit the market, some buzz words surrounding it were security, on-demand, lower costs, scalable and bursting. As technology evolved, and more companies implemented cloud solutions, some additional benefits started surfacing as well:

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3 Ways to Get Your IT Strategy Off Paper and Into Action

Research, planning, off-site meetings, consulting, surveys – various activities go into creating strategies for your organization.  The time, effort and expense that goes into creating your strategy – you can’t afford to let it live on paper.  Here are three ways to get your strategy off the paper and into action.

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Celebrating Two Years With You

June 18th marked the two year anniversary of the First National Technology Solutions blog.  Blogging is a great opportunity to publish information to an online community looking for the right solution to overcome roadblocks, obstacles or simply gain insight from your peers.  

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Cloud:  Training for a marathon; not a race

We hear it every day – technology is continually changing and there is no sign of it slowing down any time soon.  With the continual change comes the high price of keeping technology up to date to meet demands and upgrades.  More and more businesses turn to cloud providers to help them with these rising demands and help keep the rising costs under control.  So you are off to the race with planning, design, development, testing and finally implementation.  But the race doesn’t stop there; it has only begun.

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Personal Service Comes with a Price Tag

Help!  Recently I embarked on a new endeavor, outside of my comfort zone, into uncharted territory.  In this new endeavor, I found myself learning on the fly and getting along pretty well until the project went awry and I needed help.  I tried to call the vendor but could not get through, so I was forced to send an email for assistance and wait.  And wait.  I felt helpless sitting there waiting for help to arrive.  As it turned out I was only allowed email support. I had to pay extra for actual phone assistance.  I was stunned!  Could this be true – are there companies that force customers to pay extra to get help from a product/service they offer and charge for?  The answer is yes.

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War and Technology

I recently finished reading the book Unbroken by Laura Hillenbrand (Hillenbrand, 2010) about the life of an American POW during World War II, Louis Zamperini. It is an amazing read and I recommend all to pick it up. It is a beautiful story of life, determination and forgiveness. If you don’t read, please go see the movie.

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