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Giving Thanks: Personal Connections

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While working on a recent project of updating training materials for our employees around our client-base, it reminded me of how thankful and humbled we are in seeing so many clients be clients for so many years.  Reviewing customers that started with us in the early 2000’s when we had first started offering hosting services and how our relationship has grown and evolved over time. Moving from co-location services, to adding IT management services for components within their infrastructure, to offering infrastructure-as-a-services instead of refreshing their hardware assets.  All with the same underlining premise – customize a solution and be flexible based on what the client needs and what will help them be successful.

It truly is one of the components that I love the most about my role – building relationships with customers and working with them hand-in-hand, strategically as both of our businesses evolve and change.  Many of our clients are not local, so I look forward to the time I get to spend with them at their locations, or on the phone and hearing about not only their business and IT initiatives, but connecting with them on a personal basis and hearing about new babies, grandchildren, vacations, triathlons, trips and other life events.

As we approach Thanksgiving and the upcoming Holiday Season, it is always nice to reflect on where we have been and thank those who have helped us get to where we are today.  Enjoy the Holidays!