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FNTS Introduces Observability Service

Written by FNTS | Nov 21, 2024 1:45:00 PM

OMAHA, Nebraska (Nov. 21, 2024) – Hybrid cloud adoption continues to accelerate across industries with benefits, such as flexibility, scalability and cost optimization. To ensure organizations have complete visibility into the inner workings of complex hybrid cloud environments, managed services provider FNTS announced its new Observability offering.

FNTS Observability goes beyond monitoring to understand, troubleshoot and improve the performance of platforms, applications and business services. FNTS Observability captures high-fidelity data and utilizes automation and AI capabilities to proactively identify root causes of issues and resolve them before they become incidents or outages.

“With public cloud adoption and other modernization efforts rapidly increasing, it’s difficult for organizational observability to keep pace with the rate of technology implementation. This has resulted in observability gaps across hybrid cloud platforms, which can lead to a variety of issues,” said FNTS President Kim Whittaker. “FNTS Observability overcomes these challenges with an easy-to-deploy and manage solution that dives deep into hybrid cloud environments, collects comprehensive data and turns it into intelligent action to help prevent downtime.”

FNTS Observability not only detects issues but also understands how they originated. The goal is that issues can be remediated in the present and prevented in the future.

“When systems and services don’t perform as expected, the customer experience and organization’s bottom line are impacted. Having a single point of visibility and complete data capture promotes more resilient platforms, better application performance and an enhanced experience for users,” said James Brouhard, FNTS Director of Consulting and Professional Services. “Observability also is a great way to introduce AI and automation in a controlled and governed fashion.”

With FNTS Observability, enterprises can improve operational efficiency and scalability, while reducing business risk, total cost of ownership and cultural friction.

As part of our Consulting and Professional Services, FNTS offers a hosted solution or can configure FNTS Observability in the IBM Cloud or within a company’s on-prem footprint.

About FNTS
As a nationally recognized trusted advisor in managed IT services for close to 30 years, FNTS has a proven history of optimizing and modernizing mainframe environments, along with a wide range of operating systems including: Windows, Linux, AIX and IBM i. FNTS also has a passion for all things multi-cloud and provides flexible, industry-specific cloud solutions, with a continued focus on orchestrating agility, transparency and IT optimization for our customers, all while keeping cost containment top-of-mind. With an elevated security posture consisting of layered security solutions, FNTS specializes in partnering with customers in highly regulated and compliance-driven industries.

FNTS operates one of the most secure, technically advanced data centers in the United States, where the full scope of its operations is based. Headquartered in Omaha, Nebraska, FNTS is a subsidiary of First National of Nebraska (FNNI). FNNI and its affiliates have $30 billion in assets and nearly 5,000 employee associates.  For more information, visit www.fnts.com.