5 min read
Revolutionizing IT Capabilities and Service Excellence Sets Stage for 2025
By: FNTS on Dec 11, 2024 12:27:37 PM
In the ever-evolving world of technology, 2024 has been an incredible journey for us at FNTS. From groundbreaking innovations to strengthening our leadership position, this year was all about pushing boundaries and delivering unmatched value.
Let’s take a moment to share some of the exciting milestones we’ve achieved together:
1. Mainframe Leadership: Setting the Industry Standard
- 22% Company Growth: We powered a 46% surge in our mainframe practice, far outpacing industry averages and cementing our role as an industry leader.
- Prestigious Recognition: We’re proud to have been named a Rising Star and Product Challenger in the 2024 ISG Provider Lens™ Report for Mainframe Services as we continue to be a leader in Mainframe Services.
- Building Talent: Two of our team members successfully completed our Mainframe Apprenticeship Program, showcasing our commitment to nurturing the next generation of talent.
2. Forging Strategic Modernization Partnerships
We’ve strengthened our collaboration with TSRI to reimagine mainframe optimization. This partnership allows us to help organizations unlock greater value from their IT investments—whether by staying on legacy systems or transitioning to hybrid or cloud platforms.
3. Launching Game-Changing Capabilities
- Mainframe Business Cyber Resiliency: We’re helping clients protect their most critical data with cutting-edge security solutions.
- FNTS Observability: Our AI-powered tool ensures top-tier performance visibility across applications and infrastructure.
4. Embracing AI and Automation
- Automation has been front and center for us this year. From optimizing mainframe batch operations to deploying single sign-on access for seamless efficiency, we’ve made strides in enhancing how we work and how we serve you.
- We’ve also automated repetitive processes using ServiceNow, Ansible, and Terraform, making our solutions faster, smarter, and more cost-effective.
5. Expanding Expertise and Driving Innovation
- We’ve strengthened our expertise in PowerVC, OpenStack, and OpenShift to deliver solutions that support cloud-agnostic workloads and improve resiliency.
- FNTS was honored to be recognized as a Premier Tier VMware Cloud Service Provider (VCSP) within the Broadcom Advantage Partner Program. Additionally, we introduced a VMware Cloud Foundation White-Label Service to assist our partners in navigating licensing challenges.
- With the introduction of powerful tools for software asset and performance management, we’re giving our clients new ways to reduce costs and improve efficiency.
- Client Success Story: We upgraded a customer's Compuware ISPW to BMC’s AMI DevX Code Pipeline, removing customizations and ensuring software currency.
- FNTS also upgraded OS for clients nearing end-of-life, decommissioning Power8 and migrating to Power9 or Power10 using FNTS Cloud for IBM Power.
- We have initiated the upgrade of our network technology using Arista switches.
6. Elevating Security
Security has been a top priority this year. We introduced SOC-as-a-Service, Virtual CISO, and Cyber Incident Response Planning to help protect your critical assets and ensure business resilience.
What’s Next for 2025
Efficiency and Resilience
As 2024 comes to an end, FNTS is dedicated to implementing new solutions that enhance operations, secure business longevity, and enable clients to remain competitive in 2025. We are eager to introduce new initiatives in the coming year.
We will continue to improve and upgrade our ServiceNow and client-facing tools to create a more seamless customer experience, alongside specific client projects that can utilize automation to achieve greater efficiencies.
It’s also important that we continue to upgrade our technology infrastructure as part of our standard lifecycle refresh to ensure it is best-in-class and provides the greatest value and performance. In 2024 we have:
- Upgraded Data Centers: We invested and added an IBM z16 to our Lisle, IL Data Center for Disaster Recovery initiatives, and in 2025, our Omaha headquarters will welcome its own IBM z16.
- Business Continuity: We’re rolling out comprehensive disaster recovery solutions and hybrid cloud workshops to keep your business ahead of the curve.
Innovating in Cloud and AI
We’re expanding our AI capabilities and bringing a cloud offering lead onto our team to drive hybrid cloud adoption. With smarter solutions, we’ll help you work faster, more efficiently, and more securely. We will offer hybrid cloud optimization workshops to identify client opportunities across their technical ecosystem. Our new Observability offering will continue to expand to help clients solve challenges with hybrid cloud financial operations (FinOps).
Increase Operational Efficiency
We’re creating opportunities to integrate automation and AI into business processes, enhancing efficiency while minimizing organizational disruption. By actively pursuing generative AI and AI Ops solutions, we remain focused on deploying technologies that deliver tangible value. Despite the excitement surrounding AI, our disciplined approach ensures impactful and rewarding outcomes.
Championing Software Advocacy
Through our Software Advocacy program, we’ll continue helping you modernize and optimize your software, ensuring smooth transitions and keeping you future-ready.
Optimization Before Modernization
At FNTS, we believe in optimization before modernization—ensuring you get the most out of your current investments before tackling large-scale changes. As we prepare for 2025, we’re excited to keep delivering the innovation, expertise, and results you rely on.
Investing in Talent
Our partnership with the University of Nebraska at Omaha is growing stronger. We’re supporting their new mainframe curriculum and welcoming interns to join us in building the future of technology with summer internships that support the program.
Unlock Greater Opportunities in 2025
By blending industry expertise with emerging technologies and AI-driven solutions, we’re building on our momentum to help clients thrive in a rapidly evolving digital landscape. Through strategic investments in services and innovative, client-focused technologies, we’re ready to tackle new challenges and unlock even greater opportunities.
Let’s make the future extraordinary—together!
Contact FNTS Today to start on your IT Transformation Journey
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