As FNTS celebrates its 25th year of operation, our journey from a managed service company to a leader in the technology services sector showcases our commitment to evolution and excellence. Throughout the years, FNTS has expanded its service offerings, embracing emerging technologies to build a robust foundation for future growth. In 2020, we aim to further enhance our service delivery through increased consultative services, maintaining our dedication to client success and long-term relationships.
Enhanced Service Delivery and Client Relationships
Our approach to service delivery has continually adapted to meet the dynamic needs of the organizations we serve. In 2019, FNTS transformed its service delivery model to an agile framework, allowing for faster resolution times and increased client satisfaction. Our commitment to exceptional personal service has resulted in a significant rise in client satisfaction scores, with the majority of our clients expressing the highest level of satisfaction.
In 2020, we will deepen our consultative services, focusing on optimizing utilization and cost control for our clients. Our team of professionals is dedicated to providing tailored recommendations and rapid response times to meet the unique needs of each client.
Embracing Cloud and Modernization Solutions
FNTS is at the forefront of cloud technology, offering a comprehensive suite of cloud services designed to support clients through their digital transformation journeys. Our expertise encompasses:
- Azure Cloud Services: Tailored solutions that leverage Microsoft Azure's capabilities for public, private, and hybrid cloud deployments.
- Mainframe Services: Reliable and secure mainframe hosting and management services to support high-volume transaction processing.
- Mainframe Modernization: Strategies and solutions for modernizing legacy mainframe systems to enhance agility and efficiency.
- Remote Management Services: Expert management and support for mainframe environments, ensuring optimal performance and reliability.
- FNTS Cloud: A flexible and secure private cloud solution designed for businesses seeking customized cloud environments.
- IBM Power Cloud: Cloud services specifically tailored for IBM Power Systems, offering scalability and performance.
- IBM Cloud Services: Comprehensive cloud solutions leveraging IBM's technology for businesses undergoing digital transformation.
Our unique ability to support IBM technologies, including Mainframe, iSeries, and pSeries, alongside our cloud expertise, allows us to guide clients through complex digital transformations and modernization initiatives.
Prioritizing Security and Compliance
Understanding the critical importance of information security, especially in regulated industries, FNTS leverages its deep expertise to ensure data protection and compliance. Our heritage with First National Bank and ownership by First National of Nebraska has ingrained a strong security posture and compliance awareness in all our services. We continue to invest in advanced security capabilities, providing our clients with a robust framework for protecting their data.
Looking Forward
As FNTS steps into its 25th year, we are more committed than ever to delivering strategic cloud solutions, managed IT services, and comprehensive security measures, all underscored by our exceptional personal service. We understand the importance of cost containment for our clients and strive to offer solutions that not only meet their technological needs but also align with their financial goals.
For organizations looking to navigate the complexities of today's technology landscape, FNTS offers the expertise, solutions, and support to ensure success. Contact us to learn how we can assist you in achieving your IT objectives with our strategic and personalized service approach.
