Today many enterprises face the challenge of bridging business and technology to close the digital gap. As these enterprises utilize more digital channels to reach customers the technology to support these initiatives is often slow to keep up.
So how do enterprises close the gap and set their business up for success in the digital era? Here are a few tips:
- Strategy. With a clear strategy and desired goal, you can build a solid foundation to begin to bring your legacy systems and new technology together. (Bi-modal model)
- Culture. The adoption of new technology and a new way of doing things often results in a culture change. To be successful, both your business model and your employees have to have the desire and ambition to accept a new business approach.
- Revision. As digital outpaces the tradition business model, you will have the agility and scalability to adjust your business as needed, reacting to customer demand and industry trends.
As enterprises continue to evolve and embrace the digital transformation, it will become crucial for IT departments to re-examine the technology they need to support the new initiatives. If you want to learn how to continue bridging the gap download our new white paper Preparing for a Digital Ecosystem now.