Implementing a disaster recovery plan and preparing for unexpected disruptions is becoming imperative for utilities in the event of natural disasters, cyber attacks, human errors and other issues or security threats that could result in a critical outage of power, water, gas and other resources. According to a recent Information Security survey by PwC, only about half of utilities have an IT disaster response plan because of concerns about price, time or changes to operations. The reality is, a true event can end up being far more disruptive. Gartner estimates the average cost of downtime caused by an IT failure is $5,600 per minute or $300,000 per hour, on average. This doesn’t even account for lost customers, delayed services or damage to a company’s brand. In today’s digital, fully-connected community, utility companies can’t risk not having an alternate solution to get back online in the event of an outage.