Personal Service Comes with a Price Tag
Help! Recently I embarked on a new endeavor, outside of my comfort zone, into uncharted territory....
Posts about
Resource Management
Seven things about outsourcing your CIO wants to know.
Once upon a time the term outsourcing was deemed automatic job loss or loss of control over your...
“I Love Cookies”
I love cookies. I love to make them, buy them and eat them…which is why I must exercise! But I...
I Like Hats
I like hats…... sun hats, baseball caps, skater hats, Easter Sunday bonnets, hockey helmets and...
The Wizard of Oz
I loved the Wizard of Oz as a kid. I felt the story was interesting and always wanted Dorothy to...
CIO vs. Capital Expenditures – and the winner is…
For years business leaders have been forced to get creative due to budget constraints. Today’s IT...
When Outsourcing Becomes Multisourcing
It starts slow with one vendor, outsourcing one service then we see how much it stress it...
Recruiting: The War on Talent
As the technology demand grows and supply stays constant one thing is for sure that FNTS hires...
Insurance: Fear or Foe
Health, car, house or property, event pet – insurance comes in every form and most of us have it....
Cakes in the Cloud
So it’s your sweethearts birthday and being the good partner you are, you are going to bake their...
Customer Experience: The Good, the Bad and the Ugly
If you want to experience customer service, sit in the middle of the service area in a company and...
Why First National Technology Solutions?
This is always a tough question for me. I personally think First National Technology Solutions...
Healthcare.gov: Avoiding a Troubled Launch
As an IT professional who works with many corporations that have mission critical websites that...
Ch Ch Ch Changes
David Bowie uttered this memorable phrase back in 1971. At the time he considered it a throwaway...