Ticketing: What you need to know
As a service provider, ticketing is really the backbone of First National Technology Solutions...
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Resource Management (2)
Service Level Agreements: an agreement for excellence
It’s important for customers to trust information which is shared with them, and First National...
Business partnerships: adding value, reducing costs, and forming valuable relationships
First National Technology Solution’s philosophy with customers focuses on really developing a long...
Capitalizing on capital expenditures
When talking about capital expenditures, it helps to view them as investments. With that in mind,...
How one top-rated bank uses technology to meet customer demands
As the top-rated bank in southern Wisconsin and northern Illinois, Blackhawk Bank focuses on...
Data Center Trends: Outsourcing
Corporations face mounting pressure from stakeholders to reduce expenses and increase efficiencies...
Six Outsourcing “Do’s”
Outsourcing your IT environment is an important decision for any business. Whether it be online...
Mainframe vs. the Engineer
Mainframe vs. the Engineer
What I Learned on the Night Shift
FNTS has taken great pride on the expanded work hours for the Enterprise Systems Operations Center...
Overcoming Challenges
Rachel Nicholas, a Project Manager at First National Technology Solutions (FNTS) likes a good...
Solutions Customized, Not Cookie Cutter
There are a lot of companies out there that need to update their software, and think “where can I...
Self-Provisioning, what does it mean for you?
A key characteristic First National Technology Solutions (FNTS) prides itself on is the flexibility...
Personal Service Comes with a Price Tag
Help! Recently I embarked on a new endeavor, outside of my comfort zone, into uncharted territory....